Elly Madrigal, Seeker Program Manager, compares InnoCentive@Work Challenges with InnoCentive.com Challenges.
InnoCentive has two complementary platforms built upon our Challenge-based Problem Solving Methodology – the original, online InnoCentive.com, and the SaaS platform, InnoCentive@Work, which brings Challenge driven innovation into the boundaries defined by your organization.
Choosing to post a Challenge on one platform as opposed to another is predicated upon certain factors. One goal of a Challenge posted internally on InnoCentive@Work is to not only develop a Solution that meets a strategic initiative of the organization, but to also create collaboration amongst a global network of employees. Because of this, the Challenge scope, duration, and confidentiality can vary significantly, and guidelines to create well-bounded @Work Challenges are often set in conjunction with the organization’s coaching team. These guidelines, though specific to each organization, do have fundamental similarities, such as:
Limited Scope: A Challenge should not require any individual Solver to invest more than 10 hours of scheduled work-time to make a valuable contribution.
Actionable: If successful, your Challenge deliverables should include actionable results that the Challenge owner and his/her colleagues can deploy or utilize in a way that creates value for the organization.
Specific: The question posted in a Challenge should be specific and focused enough that any single individual might have the necessary skills to make a valuable contribution. Challenges that require knowledge of multiple disciplines should be narrowed down and made more specific.
Supported: Challenges should focus on business areas that are supported by management and are actively funded areas of work.
Owned: The person who suggests a Challenge is typically the one who will be responsible for writing and posting it on InnoCentive@Work. Therefore, Challenges should have a clear owner who will also be able to take responsibility for owning and implementing the results. You should not be suggesting Challenges that neither you nor your close colleagues would own.
These guidelines conveniently spell out the word L.A.S.S.O. We recognize that not all Challenges will meet all of these guidelines, but we do strongly recommend that you develop your Challenges with this acronym in mind to yield the best results possible – bringing both collaboration and open innovation to your organization and solving those problems that matter today.