Thomson Reuters recently completed the “Ideation” phase of a two-part Challenge series. In January 2013, Thomson Reuters launched Seeking Creative Use Cases for Thomson Reuters Web of Knowledge which engaged over 830 Solvers from around the world and solicited over 177 solution submissions. This Challenge sought creative use cases for Web of Knowledge content, tools, and APIs (Application Programming Interfaces) that would enable users to engage in creative new behaviors, beyond what is currently possible with online research portals. Thomson Reuters Web of Knowledge is an online research platform that provides a single point of access to premier multidisciplinary content alongside emerging trends, subject specific content, and research data to provide a multifaceted view of scholarly outputs. In this Seeker Spotlight, we again speak with Ellen Rotenberg (click here to view her first post), senior manager of product innovation at Thomson Reuters, about the results of the first Challenge as well as insights into the second Challenge, Expose Data Relationships Through Visualization of Thomson Reuters Web of Science Content, which launched today. [Ed note: View Thomson Reuters’ dedicated landing page which provides additional information about both phases of the Challenge series].
Hello Ms. Rotenberg – great to have you back on the program, and congratulations on the successful “Ideation” phase of your two-part Challenge series. Were there any common threads or themes which connected the solution submissions, and what differentiated the winning solutions from the rest?
Thank you! Within the 177 solutions we received, there were a number of themes that emerged including: improved access to content through mobile and next-generation web-based UIs; data visualization and analysis; and, improved search relevancy and results presentation. The three winning solutions rose above the rest due to the level of details included, as well as how well they met our published success criteria.
If you’d like to learn more about the winning solutions, please view the interviews that Thomson Reuters conducted with the Solvers.
An important component of your first Challenge was to engage Thomson Reuters’ users – researchers, scientists, students, scholars, information professionals, etc. – in new and meaningful ways. What’s their reaction been?
As noted in my last Seeker Spotlight post, our primary focus is delivering tools and services that will delight our customers, as well as deliver them the content, metrics, and analysis required to make informed decisions. We received a high level of engagement for this Challenge, illustrating the fact that Web of Knowledge has a passionate customer base, with a creative vision of where the discovery experience for scholarly content should be heading over the next five years.
As a first time practitioner of InnoCentive Challenges, how would you describe your overall experience throughout the course of the first Challenge?
Participation in the first Challenge was a rewarding experience. We’re very happy with the level of interest the Ideation Challenge received. The Challenge Evaluation Team, representing a diverse group of Thomson Reuters colleagues across geographic locations, selected the winning solutions based on published selection criteria, including technical feasibility and global reach. We were all impressed with the breath and depth of the submissions and are evaluating how to incorporate some of these into our development roadmaps and plans.
As you look to the “Build” phase of your Challenge series with Expose Data Relationships Through Visualization of Thomson Reuters Web of Science Content, what are some of the key attributes you’d like to see (or not see) in a winning solution? (more…)