InnoCentive Support
FAQ
Do you have questions about InnoCentive? Not sure where to start to find your answer? Learn more about InnoCentive by browsing our Frequently Asked Questions.
Frequently Asked Questions for Solvers
Frequently Asked Questions for Seekers
Knowledge Base
Find answers fast to all of your questions about InnoCentive.
Contact Our Support Team
You can email our Support Team anywhere for quick resolution. This is a free service. If you have a question about a specific Challenge, and you have already opened a Project Room, you can also contact us via the Message Center.
InnoCentive Customer Support Email hours are: 8 A.M. to 5 P.M. Eastern Time (U.S) Monday through Friday (excluding holidays).
Support Hotline
Contact our Support Hotline at +1 (978) 482-3300 - Hotline hours are: 8 A.M. to 5 P.M. Eastern Time (U.S) Monday through Friday (excluding holidays).