InnoCentive Support

FAQ

Do you have questions about InnoCentive? Not sure where to start to find your answer? Learn more about InnoCentive by browsing our Frequently Asked Questions.

Frequently Asked Questions for Solvers
Frequently Asked Questions for Seekers

 

Knowledge Base

Find answers fast to all of your questions about InnoCentive.

Visit the Knowledge Base

 

Contact Our Support Team

You can email our Support Team anywhere for quick resolution. This is a free service. If you have a question about a specific Challenge, and you have already opened a Project Room, you can also contact us via the Message Center.

InnoCentive Customer Support Email hours are: 8 A.M. to 5 P.M. Eastern Time (U.S) Monday through Friday (excluding holidays).

Contact InnoCentive Support

 

Support Hotline

Contact our Support Hotline at +1 (978) 482-3300 - Hotline hours are: 8 A.M. to 5 P.M. Eastern Time (U.S) Monday through Friday (excluding holidays).