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InnoCentive@Work is collaborative SaaS-based innovation management software that enables you to engage diverse innovation communities such as employees, partners, or customers to help you rapidly generate novel ideas and solve your most pressing problems. The platform is a one-stop shop for private crowdsourced Challenges that allows commercial organizations and government agencies alike to easily engage and promote collaboration with the right individuals, communities, and networks to innovate faster, more cost effectively, and with less risk than ever before possible.

“InnoCentive@Work has already had tremendous impact at Lilly. In many cases, people with backgrounds or roles outside of the specific problem area have made insightful contributions to the solution.”
– Bret E. Huff, Vice President Chemical PR&D, Eli Lilly

This cloud-based platform serves as the innovation system-of-record for managing all needs, ideas, problems, Challenges, problem solver communities, and solutions within organizations of all shapes and sizes. It is the only enterprise-class business application that enables you to harness the power of crowds and give everyone a voice – employees, customers, partners, and suppliers. And, by incorporating reporting dashboards, InnoCentive@Work provides a unique view into your innovation portfolio and strategy. Our platform offers customers better return-on-investment (ROI) on their innovation spend by providing:

  • A Single Enterprise-wide Open Innovation System-of-Record: InnoCentive@Work is a scalable and secure cloud-based platform that provides an integrated view of all suggestions, needs, ideas, problems, Challenges, and solutions for improved collaboration, search, and reporting and measurement. The platform optimizes the entire Challenge lifecycle – from idea and suggestion capture through Challenge formulation, posting, open discussions and collaboration, evaluation, and awards – and enables both InnoCentive-facilitated as well as customer-led Challenge formulation and development.
  • Fit-to-Purpose Ideas and Solutions to Problems: InnoCentive@Work enables numerous Challenge types to support a wide array of unique organizational requirements, from general idea gathering and prioritization for marketers seeking to gain insight from customers, to complex technical or scientific problems which if left unaddressed risk to derail an important development effort.
  • On-Demand Access to World Class Innovation Capacity: InnoCentive @Work provides unprecedented access to diverse and creative innovation talent inside as well as outside your organization. You have complete control over Challenge distribution to internal and invite-only audiences such as customers or partners. The platform also provides you with full control over who suggests ideas and views and attempts to solve your Challenges.

The InnoCentive@Work Challenge Process

How Can InnoCentive@Work Benefit You?

  • Allows you to harness your internal brainpower before looking outside to quickly generate novel ideas and solve key problems (and, avoid re-inventing the wheel).
  • Improves your collaboration with internal and invite-only audiences as well as existing knowledge resource systems by harnessing the power and diversity of crowds.
  • Augments and accelerates your existing innovation management processes such as PLM, Stage-Gate, and Six Sigma to preserve existing capital and skillset investments.
  • Enables complete control of Challenge distribution channels and target problem solver audiences to optimally align ideas or problems to the audience(s) most likely to solve them.
  • Enables you to keep highly sensitive Challenges “inside” the company, but also provides you an escalation option to post – publically or anonymously – your unsolved Challenges to InnoCentive’s open global community of 300,000 problem solvers.
  • Delivers innovation reporting, analytic, and measurement capabilities along with auditing for continuous tracking and improvement.


IC Whitepaper: Adding Value to Stage-Gate Through the Use of Challenges

Our Customers Include:

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