FAQs

  • To register for an InnoCentive Solver account:

    1. Go to the InnoCentive Challenge Center registration page.
    2. Enter an email address, which will be used to login to your account.
    3. Complete the remaining required fields including: (1) Name, (2) Display Name and (3) Address.
    4. Create a password. You will be guided to ensure you create a strong password to protect your account.
    5. Click the Register button.

    After you complete the registration form, you will receive an email notification confirming your registration and containing instructions to activate your account.

    Click the link in the email. You will be asked to accept the InnoCentive Terms of Use to complete the account activation process.

  • To submit a solution to a Challenge:

    1. Go to the InnoCentive Challenge Center login page.
    2. Log in using your email address and password.
    3. Select the Challenge from your list of Challenges saved to your Profile or click on one of the Challenges in the Challenge Center.
    4. Click the View Challenge Details button and agree to the Challenge Specific Agreement, which opens a Project Room for the Challenge.
    5. Create a solution document in one of the following accepted formats: Microsoft Word (.doc, .docx), Microsoft PowerPoint (.ppt, .pptx) or PDF (.pdf). If you need to submit your solution in a different format, you can also submit a Zip file (.zip, .tar, .gz, .rar).
    6. Click the Add Solution button and enter a name for your solution (please do not include personally identifying information in the title), answer any required questions, and upload your solutions file. You can upload additional attachments as required.
    7. Click Publish to submit your solution.

    You will receive an email confirmation to your registered email address.

  • The Challenge Specific Agreement (CSA) is a legal document that outlines a Solver’s rights and responsibilities if they elect to submit a solution in response to an InnoCentive Challenge. The CSA specifies if and how IP will be transferred between Solver and Seeker; it may also specify any special rules, such as exclusionary rules for categories of Solvers, that apply to the Challenge.

    You must accept the CSA to gain access to the confidential information about the Challenge and to submit a solution to the Challenge. Be sure to read and understand the CSA for each Challenge because you will be subject to the applicable Challenge conditions.

  • To view your existing Solutions:

    1. Go to the InnoCentive Challenge Center login page.
    2. Log in using your email address and password.
    3. In the header, click on the Profile icon.
    4. Click ‘My Solutions’ from the menu.
    5. A list of all of your solutions will display. To view a specific solution, click the Solution name.

    Please note: If you access your My Solutions while in a Pavilion, you will only see the solutions submitted for Challenges in that Pavilion. To see all solutions across all Challenges, you must access ‘My Solutions’ from the Challenge Center.

  • If you have been a member of the InnoCentive Solver community for a while you can access your existing account on our new Challenge Center launched in July 2020

    When we moved to the new Challenge Center platform powered by Wazoku in July 2020 all Solver accounts and the applicable data was migrated.

    To access your existing account:

    1. Go the Forgotten Password page or click the Login or Register link in the header and then click ‘Forgotten your password?’
    2. Enter the email address you used when registering as an InnoCentive Solver at innocentive.com.
    3. Click the Reset my password button.
    4. You will receive an email with a link to reset your password.
    5. Follow the instructions in the email to reset your password.
    6. Login to the new InnoCentive Challenge Center platform using your email address and the newly reset password.

    If you do not receive the email with instructions for resetting your password, please check your spam/junk folder or contact support@wazoku.com for assistance.