TSA wants your help to improve screening wait times; offers $15,000 in prize money for winning idea

Denver 7 News LogoDENVER – The Transportation Security Administration is making a public plea for ideas on how to improve the security lines at checkpoint across the country — including Denver International Airport.

Currently the average wait time is 10 minutes, yet the TSA acknowledges the number of air passengers is expected to grow.

Frequent fliers know the frustration can create stress early on during a trip.

“Very stressful. I’ve gone places nearly crying by the time I got on the plane,” said Barbara Shannon, who is flying from Denver to Los Angeles.

Using a website , travelers can submit their plans for a future checkpoint and have the opportunity to win up to $15,000 in prize money.

In a statement to 7NEWS, a TSA spokesperson said:

“The InnoCentive Challenge is about leveraging innovation and out-of-the-box thinking to find solutions to TSA’s most challenging issues — in our instance, for more effective and dynamic queue design. InnoCentive is for unique, defined challenges with a guaranteed cash reward for the successful solution. As such, the current challenge is a targeted request for inventive ideas that allows the agency to crowd source by engaging diverse and non-traditional groups of thinkers and solvers. This is becoming a widely accepted practice in federal government, as most successfully demonstrated and embraced by NASA, and is in line with the Administration’s Strategy for American Innovation.”

7NEWS asked airport safety consultant Jeff Price his opinion on the outreach.

“I think why not,” said Price. “Everybody standing in line thinks they know how to manage it better anyway, so you might as well open it up to them.”

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